A-Team Care Services

Compassionate In-Home Support for Seniors in SW Florida

Privacy Policy

A‑Team Care Services (“ATCS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete contact forms, schedule services, or communicate with us by phone, email, or text message.

By using our website or services, you agree to the terms in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name

  • Phone number

  • Email address

  • Address or service location

  • Details related to care needs or service requests

  • Any information submitted through forms or communication channels

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Referring website links

C. Communication Information

If you call, email, or text us, we may collect:

  • Phone number

  • Call logs

  • SMS message content

  • Email correspondence

2. How We Use Your Information

We use your information to:

  • Provide services you request

  • Contact you regarding your inquiry or care needs

  • Schedule appointments

  • Improve our website and services

  • Maintain internal records

  • Send important updates related to scheduled services or requests

We do not sell or rent your information.

3. SMS & Text Messaging Compliance

A‑Team Care Services may use SMS/text messaging to communicate with clients only after receiving your consent.

We use text messaging for:

  • Appointment reminders

  • Service updates

  • Follow-up messages

  • Care coordination

SMS Privacy Statement:

All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

This means:

  • We do not sell or share phone numbers collected for SMS purposes.

  • We only text individuals who have given approval.

  • You may opt out at any time by replying “STOP.”

4. How We Share Your Information

We may share your information only in the following cases:

  • With your consent (e.g., sharing details with a family member or caregiver)

  • With service providers who help operate our business (e.g., scheduling tools, website hosting)

  • To comply with legal obligations or respond to valid legal requests

We do not sell personal information to marketers.

5. Data Security

We take reasonable measures to protect your information, including:

  • Secure website hosting

  • Restricted access to client information

  • Encryption where applicable

However, no system is 100% secure. By using our services, you acknowledge such risks.

6. Your Privacy Rights

You may request the following at any time:

  • Access to your information

  • Correction of inaccurate information

  • Deletion of your information (unless needed to provide services)

  • Opting out of SMS/text messages

  • Opting out of email communications

To make a request, contact us at:
📧 [email protected]
📞 239‑206‑8358

7. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

A‑Team Care Services
📞 239‑206‑8358
📧 [email protected]
🌐 www.ateamcareservices.com